We’ve put together helpful information to answer any queries you may have about the H2O e3™.

Where can I find the User Manual?

The User Manuals can be found here.

What's in the box?

You can see what’s in the box here.

How do I setup my H2O e3™ Cleaning System?

You can find out how to setup your H2O e3 Cleaning System here.

What is the H2O e3™ Cleaning System?

The H2O e3™ Cleaning System is the latest innovation from Thane. It is not only a multi-purpose cleaner, it’s an eco-friendly solution as it only uses natural ingredients.

Instead of steam or harsh chemicals, the H2O e3™ Cleaning System produces electrolysed S-Water™ that can clean, sanitise and deodorise any surface around your home.  The H2O e3™ Cleaning System is as effective as the best-selling chemical cleaners and the new technology has been proven to kill 99% of germs & bacteria, including Salmonella, E.coli and S. Aureus.

How do you create electrolysed S-Water™?

All you need to use is tap water, table salt and electricity. The H2O e3™ Cleaning System‘s Activator, emits low levels of electricity into a mixture of ordinary salt (NaCl) and regular tap water (H2O), which causes a reaction that breaks apart molecules and produces two new powerful oxidants (ClO- & HClO).

Why use electrolysed water?

The electrolysed S-Water™ that is formed in the H2O e3™ Cleaning System is not only an effective cleaner, sanitiser and deodoriser, it is eco-friendly and economical.

Why use salt in cleaning?

While salt is mostly used for cooking, it can also be an effective cleaning solution and gentle scouring agent. Salt, or Sodium Chloride, can reduce some types of bacteria, which can make it a successful disinfectant too. Salt is non-toxic, cheap and an abundant resource.

What are the benefits of green cleaning products?

Because green cleaning products don’t use toxic or harmful chemicals, they are safer to have around your home.  They’re also better for your health. The natural ingredients are less likely to trigger allergies and can help to reduce cold symptoms and skin rashes. These type of cleaning products can also improve the air quality in your home.

Green cleaning products are beneficial for the environment too, as they don’t produce toxic chemicals and tend to be biodegradable.  You can read more about green cleaning here.

What’s the difference between the H2O e3™ Cleaning System and other products in the H2O range?

The new H2O e3™ Cleaning System is part of the H2O family. However, the H2O e3™ Cleaning System is not a steam cleaner. Instead, the H2O e3™ Cleaning System‘s Activator supercharges tap water and salt to produce electrolysed S-Water™.

Electrolysed S-Water™ is made up of only naturally occurring oxidants (H2O, NaCI, ClO-, HClO) that effectively clean, sanitise and deodorise your home.  Unlike other H2O products, the H2O e3™ Cleaning System uses electricity to react with these components to create a powerful, eco-friendly cleaning solution.

How can the H2O e3™ Cleaning System save you money?

The H2O e3™ Cleaning System can be used on multiple surfaces, so you won’t need to buy additional products to clean specific rooms in your home. This will save you money year on year.

What surfaces will the H2O e3™ Cleaning System clean?

The H2O e3™ Cleaning System is a multi-surface cleaner. It can be used for every job, every day and everywhere. Here is an overview of the surfaces that the H2O e3™ Cleaning System can clean or deodorise:

· Various types of flooring including luxury vinyl tile (LVT), laminate and engineered and hard wood floors

· Kitchen and bathroom tiles and grout

· Kitchen counter-tops and bathroom worktops

· Kitchen cookers

· Glass shower doors and panels

· Toilets and sinks

· Car interiors including seats and windows

· Car wheel alloys

· Pet supplies and accessories

· Children’s toys and highchairs

Is the H2O e3™ Cleaning System safe to clean kitchens?

Yes, the H2O e3™ Cleaning System is an eco-safe cleaning solution. This means it only uses natural, non-toxic ingredients to clean your home, it does not produce harmful chemicals. It poses less risk to your family and your home than most conventional cleaning products.

Is the H2O e3™ Cleaning System safe to use on tiles and grouting?

Both tiles and grout are hard-wearing surfaces, which means they can withstand contact with water. The H2O e3™ Cleaning System and electrolysed S-Water™ will not damage your tiling or grouting.

Can the H2O e3™ Cleaning System clean windows and leave them streak free?

The H2O e3™ Cleaning System is safe to use on your windows too. Simply use the Sprayer to apply electrolysed S-Water™ to the area, then use the Squeegee to wipe away any dirt or scum off the glass. Your windows will be left sparkling clean with a streak-free shine.

How do you switch from the H2O e3™ Cleaning System mop to handheld cleaner?

You can convert your H2O e3™ Cleaning System from a floor cleaner to a hand-held cleaning spray in seconds. Simply detach the Activator from the Mop and attach it to the Sprayer – it’s as easy as that!

Can the H2O e3™ Cleaning System clean my car?

The H2O e3™ Cleaning System can effectively clean your car interiors. The multi-purpose cleaner can sanitise and deodorise most surfaces in your car, including your car steering wheel, the centre console, car seats and car windows. The H2O e3™ Cleaning System comes with various attachments and accessories, like the Sprayer and Squeegee, to help you easily clean different nooks and crannies in your car.

How long does the solution last for once made?

The solution produced by the H2O e3 eActivator (S-Water) remains effective for approximately two weeks.  After that the solution begins to lose its efficacy and we recommend creating a fresh batch.

Why doesn’t it steam?

The H2O e3 Cleaning System is a new water based cleaning solution that isn’t based on producing steam.  Instead the H2O e3 Cleaning System electrolyses a mixture of tap water and table salt to produce a new solution we call S-Water.

Does it kill viruses, like coronavirus?

The H2O e3 is lab proven to be as effective as bleach and other leading chemical cleaning products at cleaning, sanitising and deodorising.

The H2O e3 kills 99.9% of germs, bacteria & viruses, including the coronavirus that causes COVID-19 (SARS-CoV-2), Influenza A H1N1, P. Aeruginosa, E. Coli, Salmonella & S. Aureus.
Full Testing Details

Can we only get it in green?

Currently the H2O e3 is only available in avocado green.

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