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For further information on payments, tracking and returns, please visit the My Order section of our Solution Centre.
Alternatively, feel free to browse through the topics in our Frequently Asked Questions sections.

FAQ

What is Orbitrek™ MX?

The Orbitrek™ MX is a high-quality mini-elliptical workout machine that allows you to work the muscles of your lower body, elevate your heart rate, and burn calories, while watching TV, on the phone, or working in your office. Perfect for the home or office, with the Orbitrek™ MX you can sit and get moving!

Does the unit require assembly? Do I need any tools?

The Orbitrek™ MX comes fully assembled, no need to assemble, that’s easy!

Who can benefit from exercising on this unit?

Everyone can benefit from the Orbitrek™ MX except children, or the persons with reduced physical, sensory or mental capabilities. Please consult your doctor prior to usage if you are pregnant, have a pacemaker, diabetic, or have any concerns regarding health.

How do I use this unit?

The Orbitrek™ MX can be operated both backwards and forwards. It has Auto Mode and Manual Mode, 3 programs and 5 speeds. The electronic computer can track time (MAX 30 minutes), distance, speed, count and calorie (estimated, results may vary). We encourage you to always refer to the Orbitrek™ MX Instructional Manual and workout routines for details.

Can I stand on this unit?

No. Do not stand on the unit, always remain seated while using the unit.

Is there a weight limit for this unit?

The maximum weight load is 44 lbs (20 kgs). Maximum user weight is 250 lbs (114 kgs.)

Your Orbitrek™ MX machine is equipped with an overload protection system. If you apply to much weight or try to resist the movement of the foot platforms the overload protection sensor will shut off the machine in order protect the motor from overheating.

How big is the unit and how much does it weigh?

The Orbitrek™ MX is a compact machine, measures 18.3”x16.15””x10.25” (46.5 x 41 x 26cm), weighs only about 14.8 lbs (6.70 kgs).

Where can the unit be used?

The Orbitrek™ MX is designed for indoor, home use. It is not to be used outdoors and must not be exposed to rain, moisture, or high humidity.

For use, the Orbitrek™ MX must be placed on a level, flat surface. The machine is fitted with a handle and is portable.

Does the unit need care and maintenance?

  • Store the unit in a dry, cool and ventilated area.
  • Do not store in the unit in the direct sun light, or in humid areas such as bathrooms.
  • Always unplug the unit prior to cleaning.
  • Use a soft damp cloth to clean the surface. Mild detergent may be used to clean.
  • Tighten the wheel screws on a regular basis to ensure the pedals are secured properly. For more information, please refer to instructional manual.

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