Thank you for your purchase of the H2O SteamFX Pro Steam Cleaning System
Cleaning Tips
Need help?
For further information on payments, tracking and returns, please visit the My Order section of our Solution Centre.
Alternatively, feel free to browse through the topics in our Frequently Asked Questions section.
FAQ
Where can I find the User Manual?
What's in the box?
How do I setup my H2O Steam FX Pro?
What flooring can the H2O Steam FX Pro be used on?
How long is the warranty on the H2O Steam FX Pro?
What type of water do I use?
Can I use detergent in my H2O Steam FX Pro?
What level of steam is appropriate for which surfaces?
• Medium Steam – Ideal for light cleaning of Plastic, Granite & Marble, Tile, Slate and Windows & Mirrors
• High Steam – Ideal for tougher stains on Stainless Steel, Porcelain Fixtures and Carpets & Door Mats
How do I attach the window cleaning cloth to the window cleaning tool?
Please click here to see how to attach the window cleaning cloth. Alternatively see instructions below:
1. Hook the straight side of the cloth that does not have the toggle, over the three black protrusions under the rubber squeegee.
2. Place the tool cloth-down on to a table so as to hold the cloth in place.
3. Hook the sides of the cloth over the hook shaped indents at the side of the cloth.
4. Still holding the cloth in place against the table, pull the toggle until it cannot go any tighter.
Do I need to empty my H2O Steam FX Pro water tank after every use?
How do I wash the H2O Steam FX Pro microfiber cloths?
Microfiber cloth care:
• Machine wash 60 ºC (140 ºF)
• Do not bleach
• Do not use softener
• Do not use tumble dryer
How often should I descale my H2O Steam FX Pro?
How do I descale my H2O Steam FX Pro?
We recommend using the specially formulated and ready to use H2O™ Descaler and follow the below instructions:
1. Add ½ bottle (125ml) of the H2O Descaler to your water tank.
2. Fill the remainder of the tank to the MAX indicator with tap or distilled water.
3. Secure and position the unit to ensure steam released is aimed away from the floor or surrounding objects and surfaces.
4. Plug the unit in, turn the unit ON and allow the unit to produce steam until the descaler or vinegar/water solution is used up.
5. Repeat the above procedure as many times as necessary until a normal steam flow rate is achieved.
6. Fill the Water Tank with fresh water, switch the unit ON and release the steam through the system until the Water Tank is empty.
